Products

What if you could understand your customers' intentions and forecast their needs all in real time?

What if you could take this new understanding and engage your customers just at the right moment?

convospot

Allows you to interact with your customers through integrated chat and action channels. The platform can run in different modes from Decision Support all the way up to Augmented Engagement.


  • Real-time Sensing

  • Real-time Engagement

  • Knowledge Management

cognospot

Understand your customers intentions. Increase their satisfaction and experience within your environment. Utilize our streaming behavioral analytics to help you engage your customers, in the moment.


  • Behavior Understanding

  • Intention Prediction

  • Interactive Mimic Learning

Learn more about our end-to-end cognitive platform for your business